Managed IT Solutions Tailored for Every Business Need

No matter your business or industry, if you need IT services in Syracuse, Bent Ear has the technological fix to optimize your workflows. Be it Help Desk & Support or Cloud App Security, our team offers solutions for every business need.

Security Services Powered by CrowdStrike

As a managed service provider, we understand the importance of security for small businesses. With 43% of all cyberattacks targeted at small businesses, SMBs are now in critical need of security services to protect classified data and maintain customer trust. That’s why we use the industry-leading CrowdStrike Falcon® platform to deliver managed cybersecurity solutions in Syracuse.

A strong IT foundation is critical for businesses to successfully detect and prevent all types of attacks. Being an IT services company, our security services powered by CrowdStrike make sure your business stays up and running.

Industries We Serve

We offer tailored IT and cybersecurity services designed to safeguard critical infrastructure, optimize technology systems, and mitigate cyber risks for the following industries;

Bent Ear Technology Partners IT services for the financial industry Financial Services

Financial firms require strong security, compliance, and uptime. We secure critical systems, meet regulations, and reduce cyber risks to keep operations safe and client trust high.

Bent Ear Technology Partners IT services for the municipalities Municipalities

Local governments need protected infrastructure and data security. We boost IT resilience, ensure compliance, and block threats to keep services running and public trust strong.

Bent Ear Technology Partners IT services for the healthcare industry Healthcare Services

Healthcare providers must guard patient data and follow industry regulations. We secure sensitive records, cut cyber risks, and refine IT to ensure care quality and trust.

Bent Ear Technology Partners IT services for the manufacturing industry Manufacturing

Manufacturers rely on secure, efficient production tech. We shield IT/OT systems, tighten cybersecurity, and enforce compliance to prevent disruptions and sustain competitiveness.

Bent Ear Technology Partners IT services for the professional services industry Professional Services

Professional firms manage strict rules and client data. We lock down critical systems, simplify IT, and lower cyber risks to meet compliance and uphold service standards.

Tailored IT Solutions

Technology should work for your business, not the other way around. Our approach begins with understanding your operations. As one of the best IT service companies in Syracuse, we take the time to learn your day-to-day operations, business goals, and industry demands.

We work with accountants, attorneys, consultants, and others who need efficient, secure systems to manage sensitive client information. We build around your schedule, your compliance needs, and your internal processes.

Looking for the best managed service provider Syracuse has to offer? Let us show you what a local-first, relationship-based approach can do.

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CNY Based Support Team

As a part of the Pinnacle Family of Companies, our team is deeply rooted in Central New York. We are dedicated to elevating the businesses that provide for our community. With our local office, our support team is readily available to provide efficient service, swiftly responding to any issues and limiting disruptions to your business.

Frequently Asked Questions

Check out some of our frequently asked questions. If you can't find the answer you're looking for, give us a call!

  • My friend/relative is pretty good with computers, why shouldn't I just use them instead?

    While we all love our family and friends, there are some things best left to the experts! As businesses become more reliant on technology, and as cyber criminals become more intelligent, it’s crucial to have confidence in your IT provider so when something happens, you are protected and prepared.

  • My business can't afford to have down time, can you make sure my computers never fail?

    Unfortunately, there’s no such thing as ‘never’ in the IT world. It’s a question of when, not if, something goes wrong. That’s why we craft solutions that fit your needs, to limit business disruptions so your business can still operate while we work to resolve any issues as soon as possible.

  • I have IT staff already, and I want to keep them. Can I still work with you?

    Yes! We understand the value of good people, and we are happy to work with your existing team to bring additional expertise to your business.

  • I do not have a company or need IT services at the moment, but will in the future. Can I still contact Bent Ear?

    Absolutely, IT services are an essential part of a new business and we are happy to help every step of the way. We love working with clients to build a solid IT foundation to allow your new business to thrive.

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The Expertise You're Looking For


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"Whenever I'm having a problem (usually it's user error on my part), I call up Bent Ear and they're always there to help right away. I know I'm in good hands and that experts are taking care of our IT so I don't have to."

Liz C. Marketing

"We have been nothing but pleased so far. We have not had any "resolution" situations yet, because of our short tenure in 2024. Still, we are looking forward to a great year ahead in specifically addressing our action items identified through our penetration test as well as issue resolution as we get into action items as part of our partnership."

Anonymous

"We have greatly appreciated your level of communication and transparency through the onboarding process as well as the penetration test. Thank you!"

Anonymous